Unfortunately, I had to have my BMW towed to Walser. In spite of the fact that I did not have a scheduled appointment, my problems were resolved promptly and efficiently. My service advisor, Austin Landers, was personable, knowledgeable, and provided exemplary service. Highly recommended!
Michelle Anderson at BMW of Wichita is simply the best. She is very professional and knowledgeable. She definitely played a big role in helping me get my new 2022 BMW X5 M50i. She went above and beyond. Great customer service experience and a pleasure to work with,. Thank you, Michelle.
BMW of Wichita offers quality vehicles as well as quality service. My first positive experience here was due to a free oil change they offered me, as well as an adjustment for my vehicles recall, if I recollect correctly. My most recent experience was equally satisfying. My key battery was nearly depleted, so I made a quick call to their parts department. (Which was quick to answer) I told them I was just getting off work, and needed a battery. The gentleman took my vehicles information, and had the battery ready for me. Not only did I have a minimal ...
Austin did a great job working me in and getting my tire replaced
As always, excellent experience in the service department. Our advisor, Austin, treats us as family and makes the process of servicing our vehicles easy and convenient. Thanks again!!
We LOVE our new Mini! Mathew was very helpful, patient, and accommodating as we searched for our vehicle. We found one that’s perfect for us! Our experience at Walser BMW/Mini was excellent!
My husband and I ordered an X5 M50i. The entire process was extremely simple. Michael Ulrich assisted us, from first meet and test drive, to order placement with all the options we wanted, to updates, to picking up the car and finishing off paperwork. He is now on call for me and has been wonderful as I learn all the features (and occasionally forget something and need a bit of help). There are a LOT of features and tech. I highly recommend Michael and Walser in Wichita!!! He explains things thoroughly, yet quickly and is prompt in all inquiries. ...
Good work by Christian Mellinger to identify and address the source of trouble signaled by the infamous "Check Engine" light on my 1998 M Roadster.
Great Car, got an x5. Terrific power. Michelle Anderson is an A plus Associate. She was so helpful with everything.
Michael Ulrich, was a tremendous help at BMW of Wichita in purchasing our new BMW. Thanks Michel for all the time you took with us to explain all the options and cars that best suited our needs!
I bought a used 2017 BMW from a local dealer. It was a horrible experience. It needed some minor fixes in the first week and I was told I am on my own. So I called Wichita BMW and set up an appointment to take care of everything. The difference between Eddy's and Walser is night and day. Every appointment at BMW, specifically with Austin in the service department, has been top notch. One of the sales men even hooked me up an 4 year extended warranty that ended up nearly paying for itself when one of my headlights began to ...
Michael Ulrich was super helpful and made the purchase of my dream car easy and pain free. Thank you for all your help!
Austin Landers a professional employee. When comes to help and sorting things out for us. since we leave out of town and he is prompt, courteous and do it to the best in helping us with schedule, pickup, loaners. Always calls us back tp make sure we are happy.
My buying experience at Walser BMW was smooth and seamless. Mike made it very easy to do business there at Walser and was one of the reasons why I bought the car there and not somewhere else. I would recommend to give them an opportunity if you are in the market for a BMW. They were great!
Blaize was awesome! Best experience we've ever had buying a car. So simple and easy!
This was a perfect buying experience. I had a three plus hour drive if I wanted to evaluate this vehicle. Michael Ulrich from Wichita BMW was super helpful, always transparent, and always courteous. Because of this we were able to make a deal. I would highly recommend Wichita BMW and the team there. The entire team seemed to be on point and got me back on the road in a new vehicle quickly. Michael Ulrich, thank you for a great transaction!
Mini Cooper of Wichita is the best. Michael Ulrich was very knowledgeable. Went above and beyond to help us in our search
I had a really great experience buying my new car from BMW of Wichita! Michael Ulrich was the salesman who helped me and my wife get our dream car! He was really patient and informative through the buying process! He showed us plenty of cars to make sure we were going to leave happy! Next time I think about buying another car I will for sure go and look for Michael ! This man is so helpful and patient I think he deserves a raise !
Since moving to Wichita in late 2019, I've utilized the service department at Walser/BMW Wichita on several occasions. I've usually worked initially with Christian, but Austin has also assisted me. And Joel has often provided the hands-on work on my vehicle. I just can't say enough about these three guys and their consistently exceptional customer service, from explaining everything to me in detail to Joel's actually (and patiently) showing me what was needed and accomplished to service my vehicle (I'm afraid I know just enough to be dangerous when it comes to auto mechanics). I ...
Had our 2021 X5 in for oil change it was a great experience.
Professional and friendly service staff. Christian was a genuine pleasure to do business with. Walser BMW service is second to none.
Professional and friendly staff. Christian in service is an asset to Walser. I always have a great experience dealing with BMW of Wichita.
Chris Wolff made sure the service team did an excellent job. They got done faster than I would’ve even expected.
Austin in service was super helpful and friendly, I’m always pleased with the work they do!
We had a great buying experience! Michael Ulrich was extremely helpful, friendly and everything you hope a car salesman would be. He was knowledgeable about the vehicle (we are new to BMW's) and made the buying process easy and enjoyable.
Looked everywhere for a X6 and experienced numerous dealerships but this experience was incredibly easy and amazing! Michael Ulrich was terrific to work with and would HIGHLY recommend this dealership where ever you might be located.
High Five to MINI of Wichita and Blaize Foltz! Hands down the best experience we’ve had purchasing a vehicle! Appreciate you blaize! Much respect!
I researched several Luxury SUVs. I decided on the BMW X3 Hybrid. I walked into BMW of Wichita and met Lindsey. That was the start of a great day. She showed me the vehicle I picked out on their fantastic website. I loved the vehicle at once. The service I received from Lindsey and others at BMW was great. They answered my questions and explained the electric portion of the vehicle in great detail. The paperwork process was efficient and went quickly. I would recommend them to anyone. She even added the red bow for me.
I went into the dealership planning of buying a X3 M competition or just a X3 M. Thankfully they had both in stock and offered me a test drive in the X3 M. Michelle was recommended to me from the Walser Audi dealership. She was super nice and upfront with me on BMW. The M models are not for everyone and I found this out fast. The car was beautiful and FAST. Just to fast. Michelle recommended I try the X3 M40i. I fell in love instantly. It was exactly what I was looking for, and if it had ...
I bought my X3 M40i from BMW of Wichita and the experience was amazing. I bought my vehicle sight unseen over the phone and Michelle was amazing. She worked with me from the start selecting the exact options for my vehicle through ordering and delivery. She constantly communicated with me providing updates as my vehicle was being built. My vehicle was just delivered today and it’e everything I expected. Thanks Michelle and everyone at BMW of Wichita.
I bought my first car from BMW of Wichita, and the experience was the best I could have hoped for. Michelle was a great asset and made the process easy and completely stress free. I felt very comfortable and confident throughout the whole process, and give a lot of props to Michelle and BMW of Wichita for creating such a great environment. Definitely recommend visiting!
Jonathan was great to deal with and helped make things as soom as possible being from out of town.
The sales representatives were friendly and knowledgeable. They did not pressure me to buy. They even stayed past closing on a Saturday to discuss business with me.
We had a great experience at BMW of Wichita. Michelle was so knowledgeable and helpful. Our car buying experience was great! We were not pressured into buying anything we didn’t want. We highly recommend them!
Very professional and helpful. Christian at BMW service was amazing. Made the whole process easy and efficient. Delivered early. I am extremely impressed. I manage a clinic and good service is necessary for business. Christian nailed it! Would recommend Christian to all my BMW owner clients and friends to see him personally. Vincent Villafane A.B.O.C.
BMW of Wichita Service came thru in a truly professional manor after my newly purchased ‘18 BMW 330xi CPO (purchased at Baron in KC) had a completely unexpected engine failure and required a new motor under warranty. Not only was my car diagnosed & new motor delivered & installed quickly, but both Christian Mellinger (service advisor) and the technician who worked on my car were 100% professionals and kept me I formed every step of the way. I have nothing but good things to say about BMW of Wichita’s Service Department and will be gladly using them again in the future.
This was the Best car buying experience I’ve ever had. I googled the type of car I wanted, found it and contacted BMW of Wichita through car guru. Mathew contacted me right back and answered all my questions. Sent videos of the car, pictures, and made the process so simple. They even personally delivered to my door!! Would recommend them to everyone!
I went in for routine maintenance on my BMW 750 and ended up with quite few more issues. In the end Austin and Randy really took good care of me. THANK YOU WALSER!
I have Recently Bought my 1st BMW I have to say it's been the best experience I've had buying a car And all because of the person that help me Jonathan Jacob's is a very nice Easy talk to Explains everything you ask him question wise and everything you need to know about what you are looking for I bought a used BMW And my brother bought a new one and both got the same treatment from him I have to say if you are looking for a good customer specialist he is the one!
I was looking to down size from 2 vehicles to 1. Jonathan Jacob's over at BMW of wichita helped me out. He wasn't pushing me to make a decision and help me figure out what would fit my style and my needs. He gave me ideas and suggestions on all the vehicles I looked at. And finally we found the perfect vehicle for me. He gave me a lot of insight and information on my new BMW x3 m40i. By far the best experience I have ever had when it came to buying a new vehicle. Just want to ...
We had a great experience buying our new X5 from Walser BMW. Lindsey was exceptional to work with, very friendly and knowledgeable, and made the car buying experience easy. The Walser pricing model produces a very competitive price without the stress of negotiating. We would highly recommend Walser (and Lindsey) to anyone looking to purchase a new car!
Michelle was amazing, I was tossing around BMW X5 and Mercedes Benz, I was on my way to East Wichita and made a phone call to BMW of Wichita, Michelle answered the phone, I told her what I was looking for and that I would stop by and take a look at what they had, when I arrived 15 minutes later she had 2 waiting for me. Wow.... no waiting, does that really happen these days, well I guess so! The exact BMW X5 that I had been searching for from exterior to interior was right in front of me, beautiful vehicle. ...
Great atmosphere and very nice staff. Never felt pressured. Lindsay was very very nice and honest. The car is amazing. I am very pleased with everything
The dealer was very prompt, professional and easy to work with. There was up front pricing so no haggling over the price of the purchase of the new car, but we were able to negotiate the trade in value of my old car. I thought the dealer was very friendly and bent over backwards to get the deal done. They even delivered the vehicle to me in OKC which is about 120 miles away. I had a very pleasant and smooth experience. Would highly recommend purchasing from this dealership.
Excellent customer service. Very courteous staff that has gone above and beyond to ensure satisfaction of the customer. Great job to all of the service department personnel.
Walser BMW always provides a great experience with respect to sales and service!
We went to test drive several cars from Walser Auto Campus back in October 2020 but BMW stood out above the rest not just because of the car but also because of customer service. Michelle Anderson helped us from the very beginning, from ordering my car from the factory to picking accessories and even after we closed the deal! Of course, there was back and forth with the pricing but who doesn’t want to get the best deal? I know that Michelle worked for us to get the best deal for our X7. In the future that it is time ...
Very good service top notch
My Wife and I bought a 2021 Mini PADDY HOPKIRK, and due to the fact that it had to come from over the pond our point of contact "Matthew Salyers" was the best person!! he dropped us emails and text on a weekly basis so we always knew where and what our car was doing!!! Could not be happier with the car or Matthew, he is a rock star!!
I worked with Lindsey Devilbiss to purchase an X5 from this dealership and they are in the process of shipping it to me in Colorado. She is a true professional. The process from start to finish was seamless and efficient. In the past, buying a car always came with trepidation because of how much time is wasted at the dealership. Lindsey had everything ready, respected my time and was a valuable resource throughout the process. Truly looking forward to working with her and BMW of Wichita in the future for car buying needs.
Recent purchase of BMW X5 at Walser BMW of Wichita. If you happen to be in the market I would highly recommend our sales consultant. Michelle Anderson was a true professional. No pressure...just knowledgeable, pleasant and eager to please. Even instinctively knew when we needed time alone with the vehicle and when to engage with us. Worked the paperwork on line for quick final visit. First class experience.
Bought a ‘21 Mini F56 JCW From Matt and Shane, the fact that I never saw the car being that I’m out of state (New Jersey), these two gentlemen made the process 100% perfect!! Matt did an amazing job with a video walk thru while Shane made the pricing perfect, especially for a former military person. I truly appreciate the passion and the level of customer service they showed me!! Thank You BMW/Mini of Wichita! Your truly an amazing dealership that knows how to own the market!!
Great experience wirh an out of state purchase. Michelle was top notch from start to finish which was a total of only 3 days I believe.
Could not be happier with our purchase and the service at this dealership. We worked with Jesus and he was very knowledgeable and professional. He even put a big red bow on my X5 to take a pic before we took it home. I would definitely recommend doing business with them again in the future!
Michael Ulrich, our salesman, was very friendly and knowledgeable. Made the experience of buying our new car very enjoyable. Would recommend BMW of Wichita. Very happy with our purchase.
Started out good and ended GREAT! I would highly recommend. I bought a car from BMW of Wichita in 2018, being from Wisconsin I drove to Wichita to pick up the car because at that time it was the cheapest 2018 BMW 440 xdrive in the country. My experience was good. When buying, I feel being treated well when making a large purchase is a reasonable expectation. In my humble opinion, the way a company treats you when there is no profit or sale on the line truly indicates the quality of the company you are dealing with. Here is where my experience ...
We had a great experience buying our new Mini yesterday. Mathew Salyers was very helpful and the whole staff were friendly and laid back. We've worked with three Mini dealerships over the last ten years and this one was the friendliest by far.
Amazing experience, thank you to our salesman Jonathan for helping us through the process, Mason for everything he did and throwing in a bow, and Shane for his greatly appreciated help getting everything finalized.
I went in to the Mini dealership. It was easiest car buying I've ever had. The people there were very nice and knowledgeable about minis. I was in and out in a short time
Lindsey was an amazing salesperson. She was patient kind and did everything I asked. She even went above and beyond and answered me when I had a question on her day off and got back to me the very next day when she could get the answer. Kudos to her for giving a great customer experience.
Best experience trading vehicles I've experienced. Mike Ulrich was knowledgeable and courteous and made a task I rate right above going to a dentist a pleasant time!
My service advisor was Michelle Anderson aka as my 2nd Mother LOL. She took care of me like as if I was her real son which she can adopt me anytime haha. All jokes aside she is a wonderful person, has extreme background knowledge about cars like none other. Any questions I threw at her was given an INSTANT answer. She went above and beyond knowing what my situation was. I can’t thank her enough. Through out the years I’ve went back and forth from Mercedes to Bmw back to Mercedes now back to BMW. And today I’...
We purchased our first BMW last weekend. Michelle was AMAZING to work with! Her knowledge of everything BMW, from the financing to the car itself, is beyond impressive. I've had a few questions since purchase, regarding technology on the vehicle, and Michelle has graciously walked me through everything. She has been an absolute pleasure to work with!
Christian and the rest of the team are really helpful and communicate effectively.
We purchased our first BMW from Walser Automotive Group this weekend. The entire process was easy and enjoyable. Johnathan really knew the products and took the time to show us several models and point out the differences. There was no hurry and he even let us take the vehicle we picked out to lunch while they evaluated our trade. This is how car buying should always be!
One of the best car buying experiences we've ever had. Jesus was an incredible salesman and great to work with from start to finish. His knowledge of the features and options of the car were incredible. He was incredibly patient with us during the process.
Lindsay made the entire experience stress-free! Thank you!
We purchased our first Mini Cooper from Mini of Wichita/BMW of Wichita/Walser yesterday and had a great experience ... considering we're still in a pandemic! I found a Mini online and we put down a deposit to hold it for us. The online photos of the Mini did not look like the Mini looked in person ... they were what I'd call 'stock photos'??? If you are basing your purchase off of the photos online ... be careful! It seems like, to me, that it's the same when you look at homes online ... they pull all photos of ...
They gave more for my trade in than any other place. Very chill and let you do your thing. Let us test drive without someone in the vehicle talking the whole time. Signing papers isn’t in that weird back office with some random dude. We worked with Steve Belisle, good guy, great experience. 👍
Took this home with me on Saturday 🤩 Blaize was very helpful and made this the easiest vehicle purchase. We were 4 hours away, When I arrived he took the time to ask how my trip was. Customer service was 10 out of 10. I definitely recommend blaize and his great customer service! Teresa
This was an amazing car buying experience. Jesus went above and beyond with showing us the various options of my new car. To be honest, I was choosing between a BMW and a Mercedes and his knowledge and manner is what won me over. I love the car and cannot say enough about Jesus. Everyone should get him as a sales person! HE IS AWESOME!!!!
A special thanks to Michele Anderson for going above and beyond for a family that couldn't make up their mind.
I had my X5 serviced this week. Oil change, tire rotation, filters changed. They sent me a video from under the hood and the undercarriage which I thought was very cool!! David McAmis and his service team, Christian and Austin did a great, as always! The technicians back in the bay did a great job too!! Great service department! Thanks guys!!!
Austin in the service department was so helpful two days ago! I had a large screw puncture my tire, so I dropped in unexpectedly to the very busy service department. Austin tracked down a new tire, and I was back on the road quickly. The service team even did a multi-point inspection and ran my car through the car wash. Thanks for great service!!
Jesus did a great job and was extremely helpful without being pushy. He has a lot of knowledge and enthusiasm for BMW and it shows. He is a big reason why we returned to BMW after looking around at other options. And of course, we loved the cars!
I had an incredible experience with Michelle. Super friendly, very knowledgeable, and NOT pushy. Followed thru with every request and question. Will definitely call Michelle for any future car.
Was at the service center. Very friendly and courteous service. Very helpful. Didnt have the part I needed, but gave me the part number so I could find it online. I did find the part I needed online.
Micheal Ulrich was so incredibly helpful and helped me find the perfect car for me! Definitely left feeling super happy and not pressured at all! Great atmosphere.
It is a great experience and pleasure working with Michael from test drive all the way to final sale process.
Flawless experience purchasing a car sight unseen. Jesus may seem too laid back for you but, rest assured, he has it all under control. His tenure and experience carried the deal through to completion with little fuss, and no drama. I experienced a minor issue at pickup, but the whole team (Christian in service included) were committed to a quick and easy resolution. Highly recommend, especially for out of state buyers who might be a bit skeptical.
We had not purchased a car from a dealership in several years due to past experiences. We had the BEST experience we ever had at Walser-BMW. We purchased a used Suzuki Sx4 and Michael Ulrich treated us as if we were purchasing a BMW. That's real customer service! We will be recommending this dealership and Michael Ulrich to our friends and family without hesitation!
Enjoyed working with salesman. who was very knowledgeable and did not high pressure me to buy a car. The high pressure came when he tried to sell me extras such as paint protection, dent and wheel replacement packages, extended warranties, etc. When I said no, the salesman got his manager to put additional pressure on me to buy more. When I said "no," that did not mean to keep pushing me to buy serviced that I did not want. It meant NO.
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