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Customer Testimonials
Christian is the best !!!! He is the guy to go when needing service!
I always feel so welcome when I bring my car into the service department. Austin is always happy and smiling. He is very on top of giving you an update with your car. He making taking your car into the shop a positive experience!
This is my first BMW and Christian Mellinger, the service manager has done an outstanding job with the maintenance and service activity. The entire team is readily available to to help out in anyway to ensure you are well taken care of with minimum inconvenience. Thank you very much Christian, Austin and team BMW!
I bought my first BMW this summer. It is a 430i hard top convertible. It was time for service so I went to the dealership for the first time. This is where I met Austin Landers in the service department. He was amazing to work with and made my nervousness go away right away with his through walk through on how things work around there. He was professional and kept me informed as I waited on my car to be completed. I will certainly come back to this dealership and a large cause of that is Mr. Landers' great attitude ...
I have an special relationship with BMW of Wichita, as a former employee of BMW I understand what each employee really do for the brand, specially Austin Lander in the service department. He is always looking for the best solution for the customer. Always with a genuine smile making you feel welcome and with the sensation that everything will be ok with the car. Austin is always ready to serve you. Please when taking your car to the service department, ask for Austin to experience the great customer service I have been experiencing all these years of car service at ...
Christian is a great guy to work with.
Fast service, courteous staff, very professional.
Great buying experience! And a beautiful and clean dealership!
No haggle price... In and out with a new car for my wife in no time.
I just bought my third MINI. Mathew is a great rep for MINI. He's professional, responsive, and fun to work with. He knows all the details about MINIs. He took great care in helping me order just what I wanted. I love my new MINI S 2-door hard top with manual transmission.
A very pleasant experience. Jesús (our advisor) was exemplary and very professional. A textbook experience of what car buying should be. 5/5. Next car will be from here.
I like the service department but was certainly surprised on my first visit with a different vehicle. I may shop around or it may just take months to complete recommended work. I've always been treated with respect and professionalism with the Service Staff! Jesus Carasco is a great sales person to work with as well!
Highly recommend getting your vehicle serviced by Christian.
This is the third vehicle we’ve bought from BMW Wichita. We have always had a great experience. Michelle Anderson is wonderful to work with. She is very knowledgeable and treats you like family.
We purchased a 2022 Countryman from BMW/MINI of Wichita. The process and delivery of the vehicle was smooth thanks to our sales consultant Mathew Salyers. The service at Mini of Wichita has been great. Hats off to Austin Landers in the service department and Mathew Salyers in sales.
Michael Ulrich was very kind. He helped me purchase my 2022 X5i M50. I appreciate all he did for me. I’d be happy to refer anyone to him!
I took greyhound bus and stayed in a hotel to pick up the car. Anthony th esale person pick me up and took care of all my need. I recommend this dealership to everyone.
Michael Ulrich was great to work with. They exceeded my expectations.
Sure did enjoy my experience with Michael Ulrich at Wichita BMW. Good deal, great customer service. Highly recommended!
Michelle Anderson was amazing in the car buying process. She was helpful, attentive, and really made me feel like a person and not just like another customer. I am glad I chose Walser and was able to have Michelle as my sales advisor. I highly suggest asking for her when you make your next trip into BMW of Wichita!
Michael Ulrich was thorough and answered all our questions, gladly. He was easy to work with stayed in contact during the entire process.
It took a long time to get my vehicle fixed due to the warranty company but Austin in service stayed on it and they made sure it was done right. They kept me updated on what was going on and responded very quickly if I had a question.
Unfortunately, I had to have my BMW towed to Walser. In spite of the fact that I did not have a scheduled appointment, my problems were resolved promptly and efficiently. My service advisor, Austin Landers, was personable, knowledgeable, and provided exemplary service. Highly recommended!
Michelle Anderson at BMW of Wichita is simply the best. She is very professional and knowledgeable. She definitely played a big role in helping me get my new 2022 BMW X5 M50i. She went above and beyond. Great customer service experience and a pleasure to work with,. Thank you, Michelle.
BMW of Wichita offers quality vehicles as well as quality service. My first positive experience here was due to a free oil change they offered me, as well as an adjustment for my vehicles recall, if I recollect correctly. My most recent experience was equally satisfying. My key battery was nearly depleted, so I made a quick call to their parts department. (Which was quick to answer) I told them I was just getting off work, and needed a battery. The gentleman took my vehicles information, and had the battery ready for me. Not only did I have a minimal ...
Austin did a great job working me in and getting my tire replaced
Michael Ulrich provided excellent service for my BMW purchase end-to-end. I appreciate the timely responses, the transparency, and the accommodation during my car buying experience.
As always, excellent experience in the service department. Our advisor, Austin, treats us as family and makes the process of servicing our vehicles easy and convenient. Thanks again!!
We LOVE our new Mini! Mathew was very helpful, patient, and accommodating as we searched for our vehicle. We found one that’s perfect for us! Our experience at Walser BMW/Mini was excellent!
My husband and I ordered an X5 M50i. The entire process was extremely simple. Michael Ulrich assisted us, from first meet and test drive, to order placement with all the options we wanted, to updates, to picking up the car and finishing off paperwork. He is now on call for me and has been wonderful as I learn all the features (and occasionally forget something and need a bit of help). There are a LOT of features and tech. I highly recommend Michael and Walser in Wichita!!! He explains things thoroughly, yet quickly and is prompt in all inquiries. ...
Good work by Christian Mellinger to identify and address the source of trouble signaled by the infamous "Check Engine" light on my 1998 M Roadster.
Great Car, got an x5. Terrific power. Michelle Anderson is an A plus Associate. She was so helpful with everything.
Michael Ulrich, was a tremendous help at BMW of Wichita in purchasing our new BMW. Thanks Michel for all the time you took with us to explain all the options and cars that best suited our needs!
I bought a used 2017 BMW from a local dealer. It was a horrible experience. It needed some minor fixes in the first week and I was told I am on my own. So I called Wichita BMW and set up an appointment to take care of everything. The difference between Eddy's and Walser is night and day. Every appointment at BMW, specifically with Austin in the service department, has been top notch. One of the sales men even hooked me up an 4 year extended warranty that ended up nearly paying for itself when one of my headlights began to ...
Michael Ulrich was super helpful and made the purchase of my dream car easy and pain free. Thank you for all your help!
Austin Landers a professional employee. When comes to help and sorting things out for us. since we leave out of town and he is prompt, courteous and do it to the best in helping us with schedule, pickup, loaners. Always calls us back tp make sure we are happy.
My buying experience at Walser BMW was smooth and seamless. Mike made it very easy to do business there at Walser and was one of the reasons why I bought the car there and not somewhere else. I would recommend to give them an opportunity if you are in the market for a BMW. They were great!
Blaize was awesome! Best experience we've ever had buying a car. So simple and easy!
This was a perfect buying experience. I had a three plus hour drive if I wanted to evaluate this vehicle. Michael Ulrich from Wichita BMW was super helpful, always transparent, and always courteous. Because of this we were able to make a deal. I would highly recommend Wichita BMW and the team there. The entire team seemed to be on point and got me back on the road in a new vehicle quickly. Michael Ulrich, thank you for a great transaction!
Mini Cooper of Wichita is the best. Michael Ulrich was very knowledgeable. Went above and beyond to help us in our search
I had a really great experience buying my new car from BMW of Wichita! Michael Ulrich was the salesman who helped me and my wife get our dream car! He was really patient and informative through the buying process! He showed us plenty of cars to make sure we were going to leave happy! Next time I think about buying another car I will for sure go and look for Michael ! This man is so helpful and patient I think he deserves a raise !
Since moving to Wichita in late 2019, I've utilized the service department at Walser/BMW Wichita on several occasions. I've usually worked initially with Christian, but Austin has also assisted me. And Joel has often provided the hands-on work on my vehicle. I just can't say enough about these three guys and their consistently exceptional customer service, from explaining everything to me in detail to Joel's actually (and patiently) showing me what was needed and accomplished to service my vehicle (I'm afraid I know just enough to be dangerous when it comes to auto mechanics). I ...
Had our 2021 X5 in for oil change it was a great experience.
Professional and friendly service staff. Christian was a genuine pleasure to do business with. Walser BMW service is second to none.
Professional and friendly staff. Christian in service is an asset to Walser. I always have a great experience dealing with BMW of Wichita.
Austin in service was super helpful and friendly, I’m always pleased with the work they do!
We had a great buying experience! Michael Ulrich was extremely helpful, friendly and everything you hope a car salesman would be. He was knowledgeable about the vehicle (we are new to BMW's) and made the buying process easy and enjoyable.
Looked everywhere for a X6 and experienced numerous dealerships but this experience was incredibly easy and amazing! Michael Ulrich was terrific to work with and would HIGHLY recommend this dealership where ever you might be located.
High Five to MINI of Wichita and Blaize Foltz! Hands down the best experience we’ve had purchasing a vehicle! Appreciate you blaize! Much respect!
I researched several Luxury SUVs. I decided on the BMW X3 Hybrid. I walked into BMW of Wichita and met Lindsey. That was the start of a great day. She showed me the vehicle I picked out on their fantastic website. I loved the vehicle at once. The service I received from Lindsey and others at BMW was great. They answered my questions and explained the electric portion of the vehicle in great detail. The paperwork process was efficient and went quickly. I would recommend them to anyone. She even added the red bow for me.
I went into the dealership planning of buying a X3 M competition or just a X3 M. Thankfully they had both in stock and offered me a test drive in the X3 M. Michelle was recommended to me from the Walser Audi dealership. She was super nice and upfront with me on BMW. The M models are not for everyone and I found this out fast. The car was beautiful and FAST. Just to fast. Michelle recommended I try the X3 M40i. I fell in love instantly. It was exactly what I was looking for, and if it had ...
I bought my X3 M40i from BMW of Wichita and the experience was amazing. I bought my vehicle sight unseen over the phone and Michelle was amazing. She worked with me from the start selecting the exact options for my vehicle through ordering and delivery. She constantly communicated with me providing updates as my vehicle was being built. My vehicle was just delivered today and it’e everything I expected. Thanks Michelle and everyone at BMW of Wichita.
I bought my first car from BMW of Wichita, and the experience was the best I could have hoped for. Michelle was a great asset and made the process easy and completely stress free. I felt very comfortable and confident throughout the whole process, and give a lot of props to Michelle and BMW of Wichita for creating such a great environment. Definitely recommend visiting!
Jonathan was great to deal with and helped make things as soom as possible being from out of town.
The sales representatives were friendly and knowledgeable. They did not pressure me to buy. They even stayed past closing on a Saturday to discuss business with me.
We had a great experience at BMW of Wichita. Michelle was so knowledgeable and helpful. Our car buying experience was great! We were not pressured into buying anything we didn’t want. We highly recommend them!
Very professional and helpful. Christian at BMW service was amazing. Made the whole process easy and efficient. Delivered early. I am extremely impressed. I manage a clinic and good service is necessary for business. Christian nailed it! Would recommend Christian to all my BMW owner clients and friends to see him personally. Vincent Villafane A.B.O.C.
BMW of Wichita Service came thru in a truly professional manor after my newly purchased ‘18 BMW 330xi CPO (purchased at Baron in KC) had a completely unexpected engine failure and required a new motor under warranty. Not only was my car diagnosed & new motor delivered & installed quickly, but both Christian Mellinger (service advisor) and the technician who worked on my car were 100% professionals and kept me I formed every step of the way. I have nothing but good things to say about BMW of Wichita’s Service Department and will be gladly using them again in the future.
This was the Best car buying experience I’ve ever had. I googled the type of car I wanted, found it and contacted BMW of Wichita through car guru. Mathew contacted me right back and answered all my questions. Sent videos of the car, pictures, and made the process so simple. They even personally delivered to my door!! Would recommend them to everyone!
I went in for routine maintenance on my BMW 750 and ended up with quite few more issues. In the end Austin and Randy really took good care of me. THANK YOU WALSER!
I have Recently Bought my 1st BMW I have to say it's been the best experience I've had buying a car And all because of the person that help me Jonathan Jacob's is a very nice Easy talk to Explains everything you ask him question wise and everything you need to know about what you are looking for I bought a used BMW And my brother bought a new one and both got the same treatment from him I have to say if you are looking for a good customer specialist he is the one!
I was looking to down size from 2 vehicles to 1. Jonathan Jacob's over at BMW of wichita helped me out. He wasn't pushing me to make a decision and help me figure out what would fit my style and my needs. He gave me ideas and suggestions on all the vehicles I looked at. And finally we found the perfect vehicle for me. He gave me a lot of insight and information on my new BMW x3 m40i. By far the best experience I have ever had when it came to buying a new vehicle. Just want to ...
We had a great experience buying our new X5 from Walser BMW. Lindsey was exceptional to work with, very friendly and knowledgeable, and made the car buying experience easy. The Walser pricing model produces a very competitive price without the stress of negotiating. We would highly recommend Walser (and Lindsey) to anyone looking to purchase a new car!
Michelle was amazing, I was tossing around BMW X5 and Mercedes Benz, I was on my way to East Wichita and made a phone call to BMW of Wichita, Michelle answered the phone, I told her what I was looking for and that I would stop by and take a look at what they had, when I arrived 15 minutes later she had 2 waiting for me. Wow.... no waiting, does that really happen these days, well I guess so! The exact BMW X5 that I had been searching for from exterior to interior was right in front of me, beautiful vehicle. ...
Great atmosphere and very nice staff. Never felt pressured. Lindsay was very very nice and honest. The car is amazing. I am very pleased with everything
The dealer was very prompt, professional and easy to work with. There was up front pricing so no haggling over the price of the purchase of the new car, but we were able to negotiate the trade in value of my old car. I thought the dealer was very friendly and bent over backwards to get the deal done. They even delivered the vehicle to me in OKC which is about 120 miles away. I had a very pleasant and smooth experience. Would highly recommend purchasing from this dealership.
Excellent customer service. Very courteous staff that has gone above and beyond to ensure satisfaction of the customer. Great job to all of the service department personnel.
Walser BMW always provides a great experience with respect to sales and service!
We went to test drive several cars from Walser Auto Campus back in October 2020 but BMW stood out above the rest not just because of the car but also because of customer service. Michelle Anderson helped us from the very beginning, from ordering my car from the factory to picking accessories and even after we closed the deal! Of course, there was back and forth with the pricing but who doesn’t want to get the best deal? I know that Michelle worked for us to get the best deal for our X7. In the future that it is time ...
Very good service top notch
My Wife and I bought a 2021 Mini PADDY HOPKIRK, and due to the fact that it had to come from over the pond our point of contact "Matthew Salyers" was the best person!! he dropped us emails and text on a weekly basis so we always knew where and what our car was doing!!! Could not be happier with the car or Matthew, he is a rock star!!
I worked with Lindsey Devilbiss to purchase an X5 from this dealership and they are in the process of shipping it to me in Colorado. She is a true professional. The process from start to finish was seamless and efficient. In the past, buying a car always came with trepidation because of how much time is wasted at the dealership. Lindsey had everything ready, respected my time and was a valuable resource throughout the process. Truly looking forward to working with her and BMW of Wichita in the future for car buying needs.
Recent purchase of BMW X5 at Walser BMW of Wichita. If you happen to be in the market I would highly recommend our sales consultant. Michelle Anderson was a true professional. No pressure...just knowledgeable, pleasant and eager to please. Even instinctively knew when we needed time alone with the vehicle and when to engage with us. Worked the paperwork on line for quick final visit. First class experience.
Bought a ‘21 Mini F56 JCW From Matt and Shane, the fact that I never saw the car being that I’m out of state (New Jersey), these two gentlemen made the process 100% perfect!! Matt did an amazing job with a video walk thru while Shane made the pricing perfect, especially for a former military person. I truly appreciate the passion and the level of customer service they showed me!! Thank You BMW/Mini of Wichita! Your truly an amazing dealership that knows how to own the market!!
Great experience wirh an out of state purchase. Michelle was top notch from start to finish which was a total of only 3 days I believe.
Could not be happier with our purchase and the service at this dealership. We worked with Jesus and he was very knowledgeable and professional. He even put a big red bow on my X5 to take a pic before we took it home. I would definitely recommend doing business with them again in the future!
Michael Ulrich, our salesman, was very friendly and knowledgeable. Made the experience of buying our new car very enjoyable. Would recommend BMW of Wichita. Very happy with our purchase.
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Started out good and ended GREAT! I would highly recommend. I bought a car from BMW of Wichita in 2018, being from Wisconsin I drove to Wichita to pick up the car because at that time it was the cheapest 2018 BMW 440 xdrive in the country. My experience was good. When buying, I feel being treated well when making a large purchase is a reasonable expectation. In my humble opinion, the way a company treats you when there is no profit or sale on the line truly indicates the quality of the company you are dealing with. Here is where my experience ...
We had a great experience buying our new Mini yesterday. Mathew Salyers was very helpful and the whole staff were friendly and laid back. We've worked with three Mini dealerships over the last ten years and this one was the friendliest by far.
Amazing experience, thank you to our salesman Jonathan for helping us through the process, Mason for everything he did and throwing in a bow, and Shane for his greatly appreciated help getting everything finalized.
Austin took care my wife's Countryman, Always helpful. My first time with a PHEV. We absolutely love the MINI, coupled with excellent service and free maintenance. Its hard to top! Thank you MINI of Wichita
