BY MODEL
BY VEHICLE TYPE
Customer Testimonials
Excellent service, very professional.
I had an amazing experience working with BMW/MINI of Wichita. My Kia stopped building compression and they wanted more then the car was worth to fix it so I went car shopping and I was dreading it because car salespersons are notorious for being hard to believe. After much consideration I decided on three different cars I wanted to take a serious look at and the first dealership tried to guilt me into buying the car when that didn’t work they tried warning me that it would be sold to someone else if I didn’t buy it ... Read More DealerRater - Nov 12, 2026
Jena Jones was a pleasure to work with! She was very accommodating and knowledgeable!
Jena Jones was awesome and made the process super easy and efficient!
Had a great experience with Jena at the helm of our deal. She is very attentive and prompt with answers to any questions I had.
BMW of Wichita, and especially Jena Jones, made purchasing a car from out of state and site-unseen a complete breeze. I called the dealership and was fortunate enough to reach Jena who helped me navigate the process of purchasing, setting up the wire, and shipping the vehicle. Her helpful, non-aggressive, and efficient assistance was very much appreciated. I would highly recommend working with Jena and Wichita BMW.
I will be a lifetime customer of BMW of Wichita. It is by far the best dealer that I have purchased cars from in my life.
Very professional and knowledgeable of the BMW X5 service manager. Very clean facilities with a comfortable wait area.
I had an excellent experience with my recent vehicle service. Austin Landers was professional, courteous, and attentive throughout the process. He communicated clearly, kept me informed, and made the entire experience smooth and efficient. I greatly appreciate his outstanding customer service and would highly recommend him.
No one looks forward to bringing their car into the shop knowing it’s going to be an expensive visit, but the staff made the entire experience much more enjoyable. Their service made an otherwise stressful situation far more pleasant, and I was genuinely excited to pick up my car.
Austin is exceptional to work with - informative, understanding … the technicians at BMW Wichita are first rate … videos of the car’s status and the work to be done eliminates surprises … while my car is being serviced Eric Baughman always visits with me to present new cars in the showroom, new features on models
Very professional and kept me informed at every step in the process. The service manager went above and beyond to ensure my needs were met and did not push optional upgrades.
Austin Landers is great to work with. The service at BMW of Wichita is exceptional.
BMW Wichita does a fantastic job of helping its customers and is very thorough and takes great care of my car
Fast and easy visit to the service department. Austin provided timely, outstanding control of my service visit as always. I love the customer waiting area and available amenities. Outstanding, professional service of my vehicle. Thank you BMW MINI staff!
Top notch service
Excellent
Morgan and Colleagues did a wonderful job supporting us and Repairing our Mini we are blessed to have her
Morgan did a Great job keeping us informed about our Mini and took very good care of us. I believe our Mechanic was Connor and He also did a Great job explaining what needed repairing.
In and out under 2 hours which included the car wash.
I wanted my service done at MINI because I purchased my Mini in Oklahoma three years ago and wanted a thorough checkup. Technician found a broken engine mount I didn't know about so I can drive with confidence knowing my car is in working order.
At first wasn’t satisfied with the salesperson we got paired with but switched to Jena Jones & everything was perfect from there! Happy with the quick process, the ability to do digital paperwork ahead of time and her communication. Jena helped uplevel our 3/5 star experience to a 5/5! - Ashley
Morgan from service has good communication. And shows sincere respect Kenny is a welcome continuance He visits with me each time I come for the past six years Nice to know the employees do not change and knows me on a first name friendship Enjoy the video of what is done behind the doors with my car Came back for my second mini Only negative is when I call I do. Not get a real person. Have to leave a message.
Jena Jones was amazing! It was a very easy process and she made it enjoyable. I’m in love with the car that she sold me.
The service and maintenance team always do professional, and skilled work every time I come.
Bought my BMW i4 M50 xDrive from Jena here on October 21st and had a blast! Besides some bank hiccups, the team was patient and caring throughout the whole process! Best part is they offer free charging after hours!
My son traded in a vehicle for a BMW and we worked with Jenna Jones after discussing the details of the car with Jesus. They were extremely helpful, honest and not pushy at all! We made a great deal too!
Jena Jones is one of the best salespersons we have ever gone to! We had just gotten one of the worst treatment from another dealership so being able to get good service from her made our day! She was quick and very reliable for any questions or problems we had! Would recommend going to her.
Timely, efficient, honest,, very helpful and friendly, keep me updated on everything that was needed.
This was warranty/recall service and not part of any regular service on a vehicle not sold by Walser.
Christian did a great job and was very helpful. I was disappointed that after spending an additional $600 on none warranty repairs, the car was returned unwashed. I have a BMW M850i at my home in FL and that vehicle has always been serviced by the same dealer....Fort Myers BMW. They wash every car before it is returned to the customer. I think that is a must!
One disappointing note as the recall warning that I see on my dash ... Read More DealerRater - Oct 26, 2026
I purchased a used car from out of state. Kenny was very helpful throughout the process. Highly recommended.
I worked with both Kenny and Jenna and they were both excellent and very helpful.
I love working with Christian, he is honest, polite, knowledgeable and keeps me updated when my BMW is there. He also goes out of his way to make sure his clients are met with upmost respect and satisfaction.He is easy to work with for scheduling my vehicle for maintenance.
Good service.
Austin goes out of his way to make sure you and your car are taken care of.
This dealership is friendly, easy to work with, fun and I thoroughly enjoyed my purchasing experience.
The service advisor Morgan and the tech Duke went above and beyond to solve a problem for me.
This dealership is always friendly and informative. They communicate every step of the way. The customer lounge is also very comfortable.
Excellent car buying experience. Kenny was awesome. The trade in offer was fair and honest. The whole purchase from test drive to delivery took less than 2 days.
Eric was very attentive to my inquiry's
I am sorry, but I felt like this dealership does not respect me as a woman single woman over 70 especially when it comes to the purchase of Perelli tires recently and not acknowledging the claim warranty I needed for a blowout of my tire while traveling have made contact with the BMW of North America to file this complaint, but moving forward will probably have very little to do with the BMW dealership.
Getting my car serviced is always a great experience. The guys are very nice and honest about my needs.
Very professional and did a good job. A a a a a a so to
The sale of my mini cooper went well, the saleslady was very nice, I think her name was Mason
Scheduling was easy and service was fast. They are very considerate and helpful with info and pricing estimates. 😊
Great experience buying my car from BMW of Wichita! Jena was amazing to work with, answered all my questions, and made the process easy and smooth with no pressure at all. Highly recommend asking for her!
⭐⭐⭐⭐⭐ Exceptional, Stress-Free Car Buying Experience! I had a fantastic experience working with Jena Jones! She was patient as I explored and test-drove several models before settling down on my purchase. When I went to pick up the car, it was spotless, fully gassed, and parked at front. If you want an honest, seamless, and customer-first car buying process, I highly recommend asking for Jena!
very fast oil change
Christian helped service two of our BMW’s in one day with no issues. He was very knowledgeable on what needed to be done and assisted with what we wanted to do. He’s the best.
excellant service
I had a great experience with bmw/ mini wichita. Morgan made sure that i had everything done on time. It was always a pleasure doing business with them.
customer servise not as great as the Mercedes dealer next door.
I suffered a flat tire 30 min outside Wichita. I was relieved to find a BMW dealership in Wichita to have my car towed to. Christian in Service was great! He kept me informed for the two days my car was being worked on. It's hard to have car trouble when traveling but I was well cared for in Wichita.
Everyone I dealt with was extremely helpful and kept me informed of every step of the process. They were able to get the terms I wanted even though it was a bit of a challenge on a Saturday. The process did take a while, however.
Great communication and professional service! Went above and beyond with getting repairs covered under service plan.
I would normally recommend but this time, my car was not detailed at all upon pickup. I also had to wait over a week to get windows tinted/clear shield due to no loaners available. This should not fall on my car salesman.
Even when they encountered an issue with my car and the service would take longer than expected they made it right with no need to get a supervisor involved. Way to empower all your service people.
We were very happy with our quick service at BMW! Austin got us right in, and was even able to supply a loaner vehicle at the last minute for us. He was very helpful! Their techs were very quick and our service was finished much faster than we thought. We liked how they provided a video of the inspection, which included the status of multiple items. We appreciated the car wash, too! We wish other brands' service departments were this good and easy to work with.
Certainly one of the best teams we have ever bought from. Quickly found that one x5 we were looking for and the price beat all the others.
I had a great experience working with Jena Jones at BMW of Wichita. She was helpful, responsive and easy to work with throughout the entire process. Everything went smoothly, with no surprises. Overall, it was easy car-buying experience, and I would gladly work with Jena and BMW of Wichita again.
Absolutely the best experience ever!! Very unique situation, a rat chewed wire. Self diagnoses, Mini told us "there's a fault in the airbag, restraining system". Start, Morgan, Service rep, very efficient, we live 2 hrs away, car needs to stay, set us up with loaner, over weekend. The technician #11941, traced "high resistance" to one particular wire, PARTIALLY chewed in the passenger side airbag. WOW! Fixed!
Jena Jones helped us find just what we were looking for. She answered all of our questions and took the time to make sure we were happy with our purchase.
It was handled professionally and the techs completed everything in a timely manner. It was quick and easy
Dealership with Jena Jones was very efficient and Jena was helpful and friendly. My experience was very good.
very professional and polite. even washed my car! process was very easy will definitely return.
Fair pricing and service. Excellent communication with staff. Morgan kept me advised of what was going on and sent a terrific video. Highly recommend!
Great service great communication using email and phone call timely work no complaints will used again when necessary
Christian Mellinger is always good to work with. He and the dealership do an excellent job of communicating throughout the service process.
I recently worked with Michelle. She made the transaction quick and easy. There was an incorrect document, but she came to me to get it signed. If you are in the market for a new vehicle, you should definitely give them a chance. Grant in service was great too!
Christian always does a great job Needed a main battery changed and had a business trip scheduled that I needed to attend in two days. Christian worked me in and got it done!
The issue with the car was resolved, and I was in and out pretty quickly.
My car buying experience was easy and painless. Jesus was very knowledgeable an professional. He was there every step of the was electronically, telephonically, and in person. We were extremely pleased with the car buying experience, E decided to purchase another vehicle auth Jesus as our salesperson. I would highly recommend Jesus and BMW of Wichita.
Great Service! Morgan did a great job. He kept us updated the entire time and was very responsive.
Everyone was fine. Purchased car online and did everything remote. Car was what was expected.
Christian was helpful and very courteous. He explained my service and also gave me tips on some questions I had. Thank you.
Easy drop off at my appointment time! Easy to see the options for recommendations. Would love to see a video for the recommendations.
Claim to let you get your trade in value online. Spent time taking all the pictures, etc. only to be told I need to drive my car all the way over there to get the trade in number. Couldn’t even give me a ball park number. Wasted my time and lost a sale!
Austin is helpful, quick, gave service options, reasonable, answered my questions thoroughly, and he was respectful of my time.
I was pleased with the service and knowing it would fixed right the first time. Ashley's assurance that all would be taken care of.
Christian did a very good job of taking care of my vehicle. thanks. He ket me updated all the time.
Everyone we worked with was helpful and friendly, from sales to service. Our questions were answered the bells and whistles on our vehicle were thoroughly explained. Great experience!
Kenny is the only person I worked with at the dealership, and I would say this was my best buying experience!
Austin ALWAYS HELPS out whenever there is an issue with my vehicle or if I have any questions!
Christian is always polite and helpful. He makes sure you are kept in touch with what is going on with your car service.
Incredibly arrogant, unhelpful and not a good experience. Especially bad communication, especially from Kenny Weber.
I appreciated how Kenny made me feel comfortable, explained the specs of the car and took his time tailoring the car to my needs. I encourage clients to work with Kenny who makes the whole procedure very smooth!
These mechanics are not true mechanics. They charge so much just for visual things that are clear as day to the average human being. They charged me $234.11 just to put it on a lift and say the most obvious things they didn't even scan the obd reader such frauds wanting to steal the poor man's money!
I never received the car title in the mail. I emailed the Kansas DMV but someone stated it had been mailed. I never received it in the mail.
Honest, collaborative and made sure to keep me aligned on the scope of the work being done and estimated time of completion.